Orders & Shipping

Express UK Shipping £5
Express EU Shipping £20
Express USA Shipping £25
Standard ROW Shipping £30

Express Shipping – Free on all orders above £500

All domestic orders (UK), are shipped with DPD Express delivery 1-2 working days.

Orders are shipped same day when placed before 14:00 GMT.

All international orders are shipped using DHL Express.

Typically, EU orders arrive within 3-4 working days and US orders within 5 working days. Please email customer service if you require more details on transit times to a specific country or region.

Estimated transit times for international orders do not include potential hold ups caused by customs checks in the destination country.

We collect duties and import taxes at checkout for international orders and ship these orders on a DDP (Delivered Duties Paid) service. See FAQ for more information.

Our courier usually delivers from Monday to Friday during business hours and will make 2 or 3 delivery attempts. After the last failed attempt, your order will be returned to our warehouse. Please note that once you have placed an order, it is no longer possible to modify your shipping address. Please contact Customer Service should you have any questions about your order.

All orders are processed automatically, and we are unable to expedite or delay shipping times. Our warehouse does not operate on UK public holidays.

Where do you ship my order from? We ship all orders from United Kingdom

Where is my order? You will receive periodical updates via email with the status of your order. If you have not received such an email and believe your order is delayed or missing, please contact our customer service team.

Can I choose a delivery date/time? Unfortunately, it is not possible to choose a specific date and time.

Shipping Restrictions

The delivery address of your order must match the country site in which you place your order. Orders made from a different country site cannot be made. Please select the correct country site for your order from the link in the top-left corner of every page.

At this time, we are unable to ship orders to Åland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Ascension Island, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, British Virgin Islands, Burkina Faso, Burundi, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, Colombia, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Côte d’Ivoire, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Faroe Islands, Fiji, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Ghana, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iceland, Jamaica, Kenya, Kiribati, Kosovo, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Martinique, Mauritania, Mauritius, Mayotte, Montserrat, Morocco, Mozambique, Namibia, Nauru, New Caledonia, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Panama, Papua New Guinea, Paraguay, Peru, Pitcairn Islands, Russia, Rwanda, Samoa, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Georgia & South Sandwich Islands, South Sudan, St. Barthélemy, St. Helena, St. Kitts & Nevis, St. Lucia, St. Martin, St. Pierre & Miquelon, St. Vincent & Grenadines, Sudan, Suriname, Svalbard & Jan Mayen, Tanzania, Timor-Leste, Togo, Tokelau, Tonga, Trinidad & Tobago, Tristan da Cunha, Tunisia, Turks & Caicos Islands, Tuvalu, U.S. Outlying Islands, Uganda, Ukraine, Uruguay, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara, Zambia, Zimbabwe.

We reserve the right to cancel orders made for delivery to PO boxes.