Payments & Pricing
At Delos we accept the following payment methods:
Visa, MasterCard, Maestro, American Express, Discover, Diners Club, Bancontact, iDEAL, PayPal, Klarna, Shop Pay, Apple Pay and Google Pay.
Direct Bank Transfer to United Nomads Limited, Sort code: 23-14-70
Account number: 50937102 - IBAN: GB34 TRWI 2314 7050 9371 02
Bank address: 56 Shoreditch High Street, London E1 6JJ -United Kingdom
Why can't I complete my order?
Verify that you have correctly entered the data for your selected method of payment. If you are paying with a credit card and the problem persists, we suggest contacting your Credit Card Issuer.
Need further assistance?
Contact our Customer Service team and we will be happy to assist you. Delos guarantees that your credit card will be charged only once for the amount of an order. It is possible that the amount may be shown twice on your statement: the first entry corresponds to the payment authorization request that is made when you place the order; the second confirms the actual charge. If you do notice issues with the amount charged, please contact our Customer Service team.
The price of a Product will be as quoted on our site. Prices for our Products may change from time to time, but changes will not affect any order which we have confirmed with you by e-mail.
The stated price of a Product does not include delivery charges. Our delivery charges will be as quoted on our site, the charges applicable to your order will be notified to you prior to the point at which you place your order.
Depending on the jurisdiction from which you access our site prices and charges will possibly be displayed in UK Pounds Sterling, US Dollars, Euros, Japanese Yen, Australian Dollar, or Hong Kong dollars and will include value added tax (or the local equivalent) at the prevailing rate. Please note that if you pay in any other currency that the relevant prevailing exchange rate will apply and that your bank may charge you a conversion fee.
The VAT rate applicable to our warehouse jurisdiction is applicable to all purchases made from the UK, but VAT is not applicable where purchases are made from elsewhere.
We collect duties and taxes at the checkout and ship DDP for orders to be delivered to the following countries:
European Union, Canada, United States, Gibraltar, Isle of Man, Macedonia, Réunion, San Marino, Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei, Cambodia, China, Christmas Island, Cocos (Keeling) Islands, Hong Kong SAR China, India, Indonesia, Israel, Japan, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Macau SAR China, Malaysia, Maldives, Mongolia, Myanmar (Burma), Nepal, Oman, Pakistan, Palestinian Territories, Philippines, Qatar, Saudi Arabia, Singapore, South Korea, Sri Lanka, Taiwan, Tajikistan, Thailand, United Arab Emirates, Uzbekistan, Vietnam, Yemen, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Switzerland, Turkey, Australia, New Zealand, Mexico.
If you place an order to be delivered to a DDU location you agree that you will be liable for all import duties, customs and local sales taxes which may be levied by the country of destination and that payment of these may be necessary in order to release your order from customs on arrival.
Please note that in the event that you return a product, there will be no refund of tax and duties that you have paid to import the product unless it is due to a genuine fault of Delos.